Session III

Javier Galbally

Senior Capability Building Officer

Dr. Javier Galbally received the M.Sc. degree in Electrical Engineering from the Universidad de Cantabria, Spain, in 2005, and the Ph.D. degree in Electrical Engineering and Computer Science from the Universidad Autonoma de Madrid, Spain, in 2009, where he was an Assistant Professor until 2012. In 2013, he joined the EC in DG Joint Research Centre, where he worked as a Scientific Officer until 2022 when he joined the Research and Development team within the Building Capability Sector at eu-LISA. His research background is mainly focused on the security and performance evaluation of biometric systems, development of pattern recognition and machine learning applications, and the use of data science on large scale IT systems. He has authored more than 100 scientific publications in the field of data science that have produced over 6,000 citations. He is the chair of the EAB-RPC conference and the recipient of a number of awards and distinctions in different scientific international peer reviewed conferences.


The European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) was established to provide a long-term solution for the operational management of large-scale IT systems. The Agency currently manages Eurodac, the Schengen Information System (SIS) and the Visa Information System (VIS). Further to these, eu-LISA is developing the Entry/Exit System (EES) and the European Travel Information Authorisation System (ETIAS). These systems and the pre-existing ones are being built/adapted to ensure Interoperability – improved access to information stored in EU information systems and identity management at an EU level. In addition, the Agency’s portfolio has been enlarged within the justice domain: with the development of the European Criminal Records Information System – Third-Country Nationals (ECRIS-TCN), the management of e-CODEX and the development of the Collaboration Platform for Joint Investigation Teams (JITs).

Cristian Nicolau

Head of Unit IT Development (on premises)

Cristian Nicolau (PhD) is the Head of the IT, Document and Knowledge Management Unit of the Directorate General (DG) for Justice and Consumers of the European Commission. His work is dedicated to digitalising the cross-border judicial cooperation instruments. As Information Resource Manager he is responsible for the portfolio of IT systems of DG Justice and Consumers. Before joining the European Institutions, Cristian worked for the Romanian Ministry of Agriculture and as consultant for the World Bank. Published author of books and scientific papers, he has significant experience in eGovernment and with impact assessments.


The Commission’s Directorate-General for Justice and Consumers is responsible for EU policy on justice, consumer rights and gender equality. The role of the body is to ensure that the whole European Union (EU) is an area of freedom, security and justice. The specific tasks and responsibilities of the DG are laid down by the Treaty of Rome, the Treaty of Amsterdam which came into force on 1 May 1999 and the conclusions of the European Council meeting in Tampere (Finland) in October 1999. As of 2015, the DG Justice and Consumers is divided into 5 directorates, namely: Directorate A: Civil justice Directorate B: Criminal justice Directorate C: Fundamental rights and Union citizenship Directorate D: Equality Directorate E: Consumers

Štěpán Bouda

Director of Enterprise Content Management Division

Štěpán Bouda is an experienced IT manager who has been working in the document management sector for over two decades. He is the Director of ECM at Aricoma, a leading company that provides IT Services and solutions. Štěpán oversees the ECM division that delivers high-quality projects using OpenText and MS SharePoint technologies. His areas of expertise include: • OpenText – a global leader in Information Management that helps organizations manage, secure and leverage their data. • Helping clients navigate digital transformation, optimize business processes and generate innovative ideas. • Offering professional and technical services to partners who need support with OpenText projects.


Aricoma is a leading provider of end-to-end IT services and solutions that help commercial and public sector organizations grow and deliver better services. Aricoma has a wide range of expertise in various fields, including document management and business process automation. Aricoma offers document management systems that enable organizations to manage their documents efficiently, securely and in compliance with legal and regulatory requirements. Aricoma also provides information and document classification solutions that help organizations protect their sensitive data and prevent unauthorized access or leakage. Aricoma’s document management capabilities are based on the technologies of OpenText and Microsoft, which are global leaders in information management.

Carlos Tabernero Fernadez

Partner – Public Sector Justice & Public Safety

Carlos Tabernero, Partner at NTT DATA, Head of Public Safety & Justice in Europe. Telecommunications Engineer by the E.T.S.I.T. of the University of Valladolid with more than 20 years of consultancy experience in Public Sector, in the field of Justice and Public Safety. His professional career has been linked to DMR, everis and currently NTT DATA, with extensive experience in projects of digital transformation of public services, nationally and internationally.


NTT DATA is a top 10 global IT services provider, headquartered in Tokyo, with over 180,000 employees and operating in more than 50 countries. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries.

Claudia del Grosso

Directora de Medios

Claudia Del Grosso is a Systems Engineer with a specialization in Business Administration and holds over 18 years of professional experience, mainly in Banking and Insurance consultancy, focusing on transforming technological and organizational operation models with an emphasis on efficiency. She is, currently, IT and Process Director at Iris Global within the SANTALUCÍA Group. Her main mission involves the definition and implementation of technological strategies, digital transformation, and project management with a significant impact on process reengineering and the implementation of technological solutions to meet business needs.

Iris Global

Iris Global is a brand that specializes in Integrated Solutions for companies, brokers, and end users, offering both insurance and services. As experts in providing comprehensive solutions to meet their customers’ needs during crucial moments in their lives, Iris Global ensures the highest quality standards and always aims for customer satisfaction. The company has more than 1,500 employees throughout the country and a network of over 15,000 collaborators.


Pegasystems (Pega), founded in 1983, is a global software company that specializes in providing a low-code platform for AI-powered decisioning and workflow automation. With over 6,500 employees, Pega serves public sector and a diverse range of industries, including banking, healthcare, insurance, and telecommunications. The Pega’s mission is to change the way the world builds software, enabling organizations to transform their business processes and customer experiences. Pega’s solutions, empower businesses to work smarter, unify experiences, and adapt instantly. Headquartered in Cambridge, Massachusetts, Pega has regional offices across North America, Europe, Latin America, and Asia. Pega is recognized as a leader by industry analysts like Gartner and Forrester in BPM, Digital Process Automation, Real-Time Interaction Management, CRM, Robotic Automation, Dynamic Case Management, and Mobile Application Development Platforms. The company (NASDAQ: PEGA) has a robust partner ecosystem.